Saved audiences
Everyone who matches all of these. Counts update as you edit; nothing is sent from this screen.
| Number | State | How we know | Recorded | By |
|---|
Messages
Write three ways of saying the same thing. Each client gets one of them, so no two people receive an identical message — that is what keeps the sales numbers out of trouble.
Campaigns
Waiting for you
Nothing here has been sent. Approving a campaign is what allows it to go out.
Where the facts come from
An audience can only count what it can see. A source that isn't answering blocks any rule that depends on it.
Sending limits
These apply to every campaign and every sender. They exist so the sales team's WhatsApp numbers stay alive.
Which numbers may send marketing
A salesperson's WhatsApp number can carry campaigns only if you switch it on here. Company numbers — HR, after-sales, accounts — are never offered: a ban on one of those would stop password resets and service updates.
| Salesperson | Number | May send marketing |
|---|
People
Access is granted in Lumen. Here you choose what each person may do inside Ignite.
| Name | Role | Approves own work |
|---|